Privacy Policy

1. Information We Collect

We collect:

• Account Info: Name, email, password, organization details
• Billing Info: Payment details (processed by Stripe), billing address
• Content Data: Translation keys, projects you upload
• Usage Data: Features used, pages visited, time spent
• Device Info: IP address, browser type, device identifiers

2. How We Use Your Information

We use information to:

• Provide, maintain, and improve Services
• Process payments and manage subscriptions
• Send service updates, support responses, security alerts
• Protect against security threats and fraud
• Comply with legal obligations

3. How We Share Your Information

We share information with:

• Stripe: Payment processing and subscription management
• Supabase: Database hosting and authentication services
• Vercel: Web hosting and content delivery
• Legal Requirements: When required by law or legal process

These providers access information only to perform services and are obligated to protect it.

4. Data Storage and Security

Security measures include:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest
• Access Controls: Role-based restrictions and authentication
• Monitoring: Continuous security threat monitoring
• Employee Training: Staff trained on data protection

Data retained while account is active. When deleted, information removed within 90 days except where legally required.

6. Children's Privacy

Services not directed to individuals under 18. We don't knowingly collect information from children. If aware a child provided information, we delete it immediately.

7. Cookies and Tracking

We use cookies for:

• Essential: Authentication and basic functionality
• Analytics: Understanding user interactions
• Preferences: Remembering settings

Control cookies through browser settings.

10. Compliance with Indian Laws

We comply with Information Technology Act, 2000 and IT Rules, 2011:

• Obtain consent before collecting sensitive data
• Implement reasonable security practices
• Provide access to your information
• Don't disclose without consent except as permitted by law

Grievance Officer

11. Changes to Privacy Policy

We may update this policy. We'll notify you of material changes by email or prominent notice. Continued use after changes constitutes acceptance.